Free Shipping FAQ's
Intimate Expressions™ offers Free Shipping on every product on our website. There are no gimmicks, no minimum purchase requirements. FREE SHIPPING on EVERY ORDER, EVERY DAY!
FREE SHIPPING applies only to items ordered in and shipped to the United States and Protectorates. We love shipping to APO/AE as well.
SHIPPING TO USA BASED ADDRESS: We ship most USA destination orders in 1 business day. In some instances we may delay shipping to ship orders complete. If we can't ship your order within 72 hours we will notify you via e-mail regarding the status of your order!
INTERNATIONAL SHIPPING: While all the items on our site may be shipped internationally, we reseve the right to delay any order that appears suspicious.
BACK ORDERED AND OUT OUF STOCK: Items that are out of stock will be shipped upon arrival. There are no additional charges for back order items.
If for any reason we can not fulfill your item order within 14 days Intimate Expressions will refund the purchase price of the back ordered items in entirety.
TRACKING YOUR PACKAGE: We supply tracking numbers for all of your orders. Please make sure to save your order e-mails to assist you in tracking your order.
INCORRECT SHIPPING ADDRESS: Customers are expected to provide accurate shipping addresses. Items that are shipped to an incorrct address entry shall be the responsibility of the customer.
NON-DELIVERABLE PACKAGES: Any packages that are returned to our warehouse for non-delivery will be re-shipped at the customer expense. We will send a Paypal invoice for the actual re-shipping charge which will have to paid upon reship.
CANCELLING ORDERS: Orders once place can not be cancelled. Your orders are routed to our warehouses very quickly and in most cases can not be stopped.
TIPS TO RECEIVING YOUR PACKAGES: We both want you to receive your packages safely and securely. Following these tips is a must!
FREE SHIPPING applies only to items ordered in and shipped to the United States and Protectorates. We love shipping to APO/AE as well.
SHIPPING TO USA BASED ADDRESS: We ship most USA destination orders in 1 business day. In some instances we may delay shipping to ship orders complete. If we can't ship your order within 72 hours we will notify you via e-mail regarding the status of your order!
INTERNATIONAL SHIPPING: While all the items on our site may be shipped internationally, we reseve the right to delay any order that appears suspicious.
BACK ORDERED AND OUT OUF STOCK: Items that are out of stock will be shipped upon arrival. There are no additional charges for back order items.
If for any reason we can not fulfill your item order within 14 days Intimate Expressions will refund the purchase price of the back ordered items in entirety.
TRACKING YOUR PACKAGE: We supply tracking numbers for all of your orders. Please make sure to save your order e-mails to assist you in tracking your order.
INCORRECT SHIPPING ADDRESS: Customers are expected to provide accurate shipping addresses. Items that are shipped to an incorrct address entry shall be the responsibility of the customer.
NON-DELIVERABLE PACKAGES: Any packages that are returned to our warehouse for non-delivery will be re-shipped at the customer expense. We will send a Paypal invoice for the actual re-shipping charge which will have to paid upon reship.
CANCELLING ORDERS: Orders once place can not be cancelled. Your orders are routed to our warehouses very quickly and in most cases can not be stopped.
TIPS TO RECEIVING YOUR PACKAGES: We both want you to receive your packages safely and securely. Following these tips is a must!
- Make sure you receive and record your tracking number(s) for each item or order
- Check the delivery schedule for your packages. Most US Based orders arrive within 3-5 business days once shipped.
- Make sure the carrier has a safe and secure place to leave your packages. In most cases your mailbox will be to small so your carrier may leave your packages on a porch, in a garage, etc...
- It's best to make sure someone is available to receive your packages. If your going to be gone for an extended period of time then make arrangements with family, friends, or neighbors to retrieve your packages.
